Our Values

Our Values

We pride ourselves on being a family company who always put our customers first, ensuring that our professional laundry and textile rental services can always be relied upon.

Quality

Whether you would like crisp, white table linen and napkins in a range of sizes to enhance any dining table, or maybe crisp, white cotton sheets and fluffy luxurious towelling to give your guests a comfy night’s sleep, or perhaps it may be bespoke protective coveralls for your employees, Johnson Service Group is here to help you.

We take pride in our work and believe in always striving to provide a high quality, professional and friendly service to our customers.  After all, first impressions are lasting impressions.

Reliability

We understand that our clients are busy running their day-to-day operations and rely on us to manage their textiles effectively. It is one less thing for them to think about. That is why we are committed to delivering excellence through the disciplined management of our operations. As a result, our customers trust us and know that when we say we will do something, we will. We commit to delivering the highest standards and if something is not right, we correct it.

Service

Our highly trained, dedicated and experienced employees are committed to providing customers with a level of service and support that is second to none.  Dedicated service teams are available to handle any query a customer may have, from delivery information to requiring additional products.

We’re trusted by our customers and have developed strong relationships over many years with a wide range of them, many of whom share the same values of offering high class customer service at a cost effective price.

That said, self-praise is no recommendation, which is why we ask an independent research company to conduct customer satisfaction surveys on our behalf. The surveys are designed to help us understand more objectively how satisfied our customers are with the services that we provide. The survey results confirm that the hard work and dedication of our employees really do place us head and shoulders above the competition.